URLBae Refund Policy
Effective as of 23rd September 2023
Welcome to URLBae! We're committed to ensuring your satisfaction with our services. This Refund Policy applies to our subscription-based services and outlines the circumstances under which refunds may be granted.
1. Subscription Services
URLBae offers various subscription tiers with differing features and benefits. Details of these tiers and their respective costs are available on our website.
2. Free Trial
We occasionally offer a free trial of up to 7 days for new subscribers. During this period, you can explore the full range of features offered in the selected subscription tier without any charge.
3. Cancellation Policy
You can cancel your URLBae subscription at any time. Cancellation will be effective at the end of the current billing cycle, and you will retain access to your account until then.
4. Refund Eligibility
Within 14 days of Subscription: If you are dissatisfied with our services, you can request a full refund within 14 days of your initial subscription or any renewal.
Technical Issues: If you experience persistent technical issues that prevent you from using our service despite assistance from our support team, you may be eligible for a partial or full refund.
Service Changes: If significant changes to our services result in a loss of core functionality or features, subscribers may be entitled to a partial refund, prorated for the remainder of their subscription period.
5. Refund Process
To request a refund, please contact our support team at contact@devopsuk.com. Include your account information and a brief explanation of your reason for seeking a refund. We aim to process refund requests within 10 business days.
6. Non-refundable Circumstances
- After 14 days from the start of your subscription or any renewal period, refunds will not be available.
- Refunds are not available for periods where your account was unused but not cancelled.
- No refunds will be granted for violations of our Terms of Service.
7. Modifications to the Refund Policy
URLBae reserves the right to modify this Refund Policy. Any changes will be effective immediately upon posting on our website.
8. Contact Us
For questions or concerns about this Refund Policy, please contact us at contact@devopsuk.com